Frequently asked question
**Lecture**
1.1
How can I add a new lecture?
To add a new lecture, go to the "Lecture" tab and click on "Add Lecture." Fill in the details, upload content, and save your lecture.
1.2
Can I create new categories for lectures?
Yes, you can create new categories by selecting "ADD CATEGORY" under the "Lecture" tab and adding a category name.
1.3
What formats are available for lectures?
Lectures can be in text format or images. You can choose the format when creating a new lecture.
1.4
Are all lectures readable or image-based?
Yes, all lectures are either text-based or presented as images. You can browse different formats in the lecture section.
1.5
Why is my lecture not appearing after submission?
All lectures must go through a verification process before they are published. Once approved, they will be visible in the lecture section.
1.6
Can I edit or delete a lecture after posting it?
No, once a lecture session is published, it cannot be edited or deleted. However, if you find an issue, you can suggest an edit for review.
** Training **
2-1
How can I add a new training session?
To add a new training session, go to the "Training" tab and click on "Add New Training." Enter the details, upload materials, and save the session.
2-2
Can I create new categories for training?
Yes, you can create new categories by selecting "Add Categoriey" under the "Training" tab and adding a category name.
2-3
What formats are available for training?
Training sessions can be in text format or images. You can choose the format when creating a new session.
2-4
Are all training sessions accessible immediately?
No, all training sessions must go through a verification process before they are published. Once approved, they will be available in the training section.
2-5
Can I take the test multiple times?
No, you can only take the test once. However, you can revisit the training materials anytime for further study.
2-6
Can I edit or delete a training session after it has been published?
No, once a training session is published, it cannot be edited or deleted. However, if you find an issue, you can suggest an edit for review.
** Account **
3-1
How do I create an account?
Click on the "Sign Up" button, fill in your details, and follow the instructions to verify your account.
3-2
How do I log in to my account?
Click on the "Log In" button and enter your registered username and password.
3-3
What should I do if I forget my password?
Use the "Forgot Password" option on the login page and follow the steps to reset your password.
3-4
How can I update my account details?
Go to the "Profile"-your name on top, section and click "Account data" to update your personal information.
3-5
Why is my account restricted or banned?
Accounts may be restricted or banned due to violations of our terms of service. If you believe this was a mistake, please contact support.
3-6
How can I change my notification preferences?
Go to the "Notifications" section in your account settings and choose which emails and alerts you want to receive.
** Tools **
4-1
Do I need to download anything to use the tools?
No, all tools work directly in your browser, so no downloads are required.
4-1
Can I request a new tool to be added?
Yes! If you need a specific tool, you can submit a request through our feedback form.
4-2
What should I do if a tool isn’t working properly or has an issue?
Just feel free to contact us, and we will check.
** Forum **
5-
How do I participate in the forum?
Simply sign in to your account, navigate to the "Forum" tab, and start posting or replying to discussions.
5-
Are there any rules for posting in the forum?
Yes, please follow community guidelines, be respectful, and avoid spam or inappropriate content.
5-
Can I report inappropriate behavior in the forum?
Absolutely! Use the report button on any post or contact our moderation team.
5-
How do I follow a specific discussion?
Click the "Follow" or "Subscribe" button on a thread to receive updates.
5-
Can I edit or delete my forum posts?
You can edit your posts within a limited time after posting. Deleting posts may be restricted based on forum rules.